Teachable Customer Service

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Knowledge and information have always been valuable commodities. With the right data, facts, and statistics, one can be on the up and up in society.

In the 21st century, the value of both knowledge and information has become even more emphasized. As such, there are more ways that people can profit from their knowledge. One such thing is the rise of LMS or Learning Management Systems. These software applications are used to support the eLearning process.

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Daniel Carrizalez has a video on his YouTube channel that will give you a better visual experience. To get a comprehensive overview of Teachable , you may still want to check out our article below.

 

Teachable Teachable Customer Service

Teachable is an LMS that was founded by Ankur Nagpal. Ankur Nagpal came up with the idea for the platform when he was creating a marketing course on another platform. He was not satisfied with the features and decided to create something that would better suit his needs.

The resulting software was called Fedora. With the opening of its homepage, it did business with feng shui experts, hand panning, email marketing, coding, and sourdough baking, who were ready to share their knowledge by way of beautiful courses.

 

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Teachable Courses

Unique features make an LMS unique. Teachable has amazing features for educational and academic purposes. It gives users tools that help them make full-functioning course websites in no time at all. You don’t even need coding experience or any website-making experience at all to make your fully functioning website.

Some of the major features include:

Themes and templates

Themes and templates are what give websites their personalities. Teacahble offers a wide variety of themes and templates. You can use the service to create sales pages, lessons pages, checkouts pages and more. Teachable Customer Service

These templates are even customizable. You can find templates that match your brand, and add your logos and thumbnails with ease.

Teachables themes and templates will help you create a course website that is both visually appealing and functional.

Easy to Use

Teachable is extremely easy to use. The program is easy to use for those who don’t know much about website creation, coding or tech in general.

It is therefore a great platform for those who are just starting out or don’t want to worry about the technical side of their business. They can instead focus on sharing or teaching their knowledge.

Teachable’s interface is so easy to navigate that you can find the features that you need with just a quick glance.

This simplicity is one of the main reasons why Teachable is the perfect option for those just beginning to delve into the world of e-learning and course creation.

Drag and Drop Editor

Teachable’s drag-and drop editor is among the most intuitive on the market. This is what makes building your website and course a breeze.

Combine this feature with the selection of themes and templates for your website, and you are well on your way to creating your online course with the right personality and aesthetic.

Through this drag-and-drop editor, you will be well on your way to making the perfect website for your online course or business.

Unlimited Everything

Teachable is also one of the only LMS that offers a lot of their services unlimited. Teachable offers unlimited bandwidth for video uploads.

Teachable lets you admit as many students to your course as you want, regardless of whether your plan is paid or not.

You can grow your course and remain on the same subscription plan you started with.

This unlimited feature will take away one of your worries.

Marketing, student tracking, and analytical tools

In order to gauge the effectiveness of your course, as well as its success, you will need to know how well it is doing. As such, Teachable provides you with all the essentials to do so. Teachable Customer Service

These tools allow you to see the performance of a course over a specific period of time.

Higher plans also include advanced sales features which include things such as one-click upsells and bundles. These tools can help you promote your courses through discounts and promotions, which is great for increasing sales and conversions.

Tracking and analyzing data can be a headache. Teachable will handle all of the tech and marketing so you can focus on your work and be more efficient.

 

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Completion Certificates

Certificates prove that a person has completed a course, and that they have learned enough to be considered competent at that level. This gives your audience, and students, tangible proof of satisfaction and accomplishment.

Teachable has a feature that does just that. Course creators on Teachable’s Pro and Business plans can activate a feature which awards completion certificates to students as soon as they complete their course.

This feature also removes a lot of work as you can allow it to automatically insert your course name, your student’s name, and even the name of your school in it.

It is also customizable. You can add your logo color scheme and even add pre-set images to it.

If the pre-made certificates are not to your liking, Teachable also offers a way to create one yourself through its block editor.

Customer Support

A good customer service is the hallmark of a great service. Teachable offers a customer service that is responsive.

It has a huge library that contains online lessons as well as webinars to help you with any common and basic questions to help you with running your online course.

For the more difficult questions, you can create customer service tickets that is usually answered within 24 hours of asking.

Even more, for those availing of the professional plan, there is live chat support to get the answers to your queries at the fastest time possible.

 

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Pricing PlansTeachable Customer Service

Teachable has four plans that users can avail of, all offered at reasonable prices. Look at the table below for a quick glance of what they have to offer.

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0$ per month billed annually $39 per month billed annually $119 per month billed annually $499 per month billed annually
  • 10 students
  • Hosting Unlimited
  • Email support
  • 1 admin-level user
  • Payment processing integrated
  • Student management
  • Course design templates
  • Lecture comments
  • Basic quizzes
  • Student referrals

 

  • Unlimited Coaching
  • Students Unlimited
  • Unlimited video
  • Unlimited hosting
  • Email support
  • Private Community
  • Launch accelerator training
  • Live group coaching
  • 2 admin-level users
  • Integrated payment processing
  • Student Management
  • Course design templates
  • Lecture comments
  • Basic quizzes
  • Css snippets
  • Referrals for students
  • Coupon codes
  • Drip course content
  • Integrated email marketing
  • And many more not featured in Free plan
  • Unlimited courses
  • Unlimited Coaching
  • Students Unlimited
  • Video Unlimited
  • Unlimited hosting
  • Email support
  • Private Community
  • Launch accelerator training
  • Live Chat
  • Live group coaching
  • Five admin users are needed to administer the system
  • Payment processing integrated
  • Student management
  • Course design templates
  • Lecture comments
  • Basic quizzes
  • Css snippets
  • Referrals for students
  • Discount codes
  • Drip course content
  • Integrated email marketing
  • There are many other features not included in the Basic plan
  • All Courses Available
  • Unlimited Coaching
  • Unlimited students
  • Video Unlimited
  • Unlimited hosting
  • Email support
  • Private Community
  • Launch Accelerator Training
  • Live chat
  • Live group coaching
  • Priority support
  • Custom admin level users
  • Integrated payment processing
  • Student management
  • Course design templates
  • Lecture comments
  • Basic quizzes
  • Css snippets
  • Referrals for students
  • Coupon codes
  • Drip course content
  • Integrated email marketing
  • Pro Plan does not cover all of them

Students Experience with Teachable

Teachable’s student experience is straightforward and straight to the point. What students need from their teacher, they can readily get.

The default course player is easy to navigate and read.

Students have many access points. They can either log in to a teacher’s website directly or through the website’s dashboard. For people on the go, they can also access Teachable through their Android app.

Students who sign up for a Teachable class will have to create an account in order to access the course. If you don’t have an account, you will be asked to create one prior to logging into the course.

Teachers and course creators can use the social login for convenience.

 

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Student Course Player

The course player is where students have access to the course. It includes quizzes, assignments and lectures. The discussion area allows students to interact with course creators, teachers and fellow course participants.

The course player is also mobile-responsive, so people who are mainly on mobile don’t miss out.

Navigation is pretty simple, as students can quickly go to a particular lesson without backing out to the main page. Some courses are locked, and only the teacher can unlock them.

There is also an auto-play option for these courses, that way, students who are in a long session can just check this option and proceed to the next lesson as soon as possible.

Of course, they can do the opposite and turn auto-play off so that they can contemplate or study more about the lessons before proceeding to the next one.

Teachable Pros and ConsTeachable Customer Service

Pros

  • The interface of Teachable makes it easy to use.
  • Teachable’s paid plans include unlimited video bandwidth, students, and courses.
  • Teachable’s course builder allows you to create custom online courses
  • Teachable offers a great tracking and reporting feature to monitor course performance.
  • Teachable offers excellent support for beginners who are creating courses. It is also quick to answer other questions
  • Teachable provides coaching services

You can also find out more about Cons

  • Teachable only has limited native integrations
  • Users of the basic plans in Canada, UK, and non-US countries will receive a long payout. Some services, such as PayPal as a method of payment, may charge extra transaction fees.
  • Basic plan charges transaction fees
  • Lack of organization options for your students.
  • This doesn’t allow you to import courses that use integrations such as Articulate Storyline or Adobe Captivate.
  • Doesn’t support SCORM, xAPI, as well as other e-learning specification standards
  • Can be difficult to create courses in languages other than English

 

The conclusion of the article is:

Teachable can be a great choice for those who are just beginning their course creation journey.

You will create courses quickly with its easy-to-use tools and excellent support.

That said, it is not a platform without tools. Their site builder, while gets the job done, has still ways of catching up to do with other platforms.

Sometimes your workflow can be disrupted since you will need to switch screens a lot of times. While this is no problem for beginners as they are just learning things, it is also not perfect for veterans who need that speed.

That said, the unlimited options provided in different plans is such a good deal to miss.

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FAQsTeachable Customer Service

Is Teachable an Legitimate Platform?

Yes, Teachable is a legitimate platform.

It has existed since 2013, under a different name of Fedora. As such, you can find a lot of courses made with the help of the platform.

Teachable can make you money?

Teachable is a great way to earn money, but you have to do the work.

You can use Teachable to create and sell courses online. Aside from that, you can also use Teachable’s affiliate program, which pays a 30% commission on all referrals.

Why does Teachable fail to display my products on my Products Page?

If a product does not appear on your Products page it is likely due to the settings for your product or school.

You can check Visibility settings on the Information tab of the product if your product is published but not visible.

How often will I receive my School Payment in Teachable

Payout Schedules on Teachable are determined by the payment gateway you use. This could be:

  • If you are using teachable: Pay, you can set it to pay daily, weekly or monthly, depending on the setting.
  • If you use the Monthly Payment Gateway, they could be sent out on the 1st of every month. This could change if the first day falls on a weekend or a holiday.
  • For schools on a custom payment gateway, all payouts are handled directly by Stripe or Paypal.
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